For Parents / Registration Policies
Registration Policies
January 1- March 31, 2027
- A 50% deposit is required at registration.
- The remaining balance is due April 1, 2027:
- Credit card: the balance will be charged automatically to the card on file on April 1, 2027.
- E-transfer: the balance must be sent by e-transfer on or before April 1, 2027.
- Cancellations made on or before March 31, 2027 will be refunded, minus a 15% administration fee for each cancelled weekly session (15% of that week’s camp fee).
Example: if you cancel two weekly sessions, 15% of each session’s fee is kept.
Registration on or after April 1, 2027
- Full payment is required at the time of registration.
Cancellations on or after April 1, 2027
No cash refunds are given from April 1, 2027 onward.
Cancellations made at least 14 days before a weekly session starts will receive a camp credit equal to 50% of that session’s fee.
Cancellations made fewer than 14 days before a weekly session starts are not eligible for a refund or credit.
Camp fees are charged by the week. No refunds or credits are given for missed days.
Switching Weeks
Families may switch to a different week at any time, free of charge, as long as space is available in the new week.
Camp Credits
- Camp credits can only be used for the 2028 summer camp season.
- Credits have no cash value and can’t be transferred to another family.
Refund & Credit Requests
- All refund and credit requests must be sent in writing to Camp KidsTown at info@campkidstown.com.
- Approved refunds will be returned to the original payment method within 15 business days.
Payments
- Campers can’t attend camp until all fees are paid in full.
- E-transfer: payment must be received within 7 days of registration. If it isn’t, the registration will be cancelled and the spot released.
- Declined payments: we will notify the parent or guardian, who will have 7 days to provide another payment method. If payment isn’t received in that time, the registration will be cancelled and the spot released.
If Camp KidsTown Cancels a Session
- If Camp KidsTown has to cancel a session, families can choose either a full refund or a move to any other available program at no extra cost.